Medical coding productivity may be returning to pre-ICD-10 productivity levels but there still is more ICD-10 coders. To meet that demand.
For the Record explains how remote coding could provide strong advantages for healthcare providers:
- Greater flexibility in staffing.
- Availability of medical coders when case loads increase.
- Deeper pool of medical coding expertise.
- Reduced cost.
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That doesn’t mean remote coding comes without disadvantages. Distributed work forces require extra communication and organization to keep workflow productive.
Key factors to be considered:
- Monitor coder productivity metrics without micromanaging
- Track time spent on cases
- Offer recognition for good work and make them part of the internal teams
- Conduct regular virtual meetings
- Audit quality
- Share audit and productivity reports with remote coders
- Offer education and training sessions
The key is to keep remote coders connected to the internal staff.